Privacy Policy

Introduction:

This Privacy Policy relates to information which recognizes you, or from which you can reasonably be recognized, such as your full name or name and postal address (“personal information”). This Policy labels how we handle the personal information we gather when we deliver our services. Our services include: digital services subscription, home delivery subscription, advertising, mobile sites, websites, application and widgets, competitions and customer surveys.

This privacy policy forms part and parcel of the Terms of Use for the Services. Capitalized terms which have been used here but are undefined shall have the same meaning as attributed to them in the Terms of Use.

What Information Do We Collect?

We collect personal information to provide Company Services and for our business operations. If you choose not to provide the information we request from you, we may not be able to provide you with the services you require. We describe the main types of personal information we collect and the main reasons why we collect that information below.

We automatically collect limited information about your computer’s connection to the Internet, mobile number, including your IP address, when you visit our site, application or service. Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the pages you view. We automatically receive and log information from your browser, including your IP address, your computer’s name, your operating system, browser type and version, CPU speed, and connection speed.

Activity Information – cookies and other technologies: When you visit Company’s websites (including to access and use Company Services) we may collect information about your visit. For example, in order to connect you to the Company Services, our servers receive and record information about your computer, device, and browser, which may include your IP address, browser type, and other software or hardware information. If you access the Company Services from a mobile or other device, we may collect a unique device identifier assigned to that device, geolocation data, or other transactional information from that device.

Information from Other Sources: We may receive information about you from other sources, add it to our account information and treat it in accordance with this policy. If you provide information to the platform provider or other partner, whom we provide services, your account information and order information may be passed on to us. We may obtain updated contact information from third parties in order to correct our records and fulfil the Services or to communicate with you.

How Do We Use Your Information?

We use the information we collect about you to provide Company Services to you. As part of our service to you we may use your personal information:

The Information as supplied by the users enables us to improve the Services and provide you the most user-friendly experience. In some cases/provision of certain service(s) or utility, we may require your contact address as well. All required information is service dependent and the Company may use the above said user Information to, maintain, protect, and improve the Services (including advertising on the “Application”) and for developing new services.

We may also use your email address or other personally identifiable information to send commercial or marketing messages without your consent [with an option to subscribe / unsubscribe (where feasible)]. We may, however, use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major changes, for customer service purposes, billing, etc.).

How Do We Protect Your Information?

We use reasonable measures to safeguard the personal information we hold about you from loss, theft and unauthorised use, disclosure or modification, including:

System security: We take reasonable steps to prevent unauthorised access to our online and computerized systems by using measures such as firewalls, data encryption, virus detection methods, and password restricted access.

Property Security: at our business premises, we may engage security personnel and use ID cards to restrict access to those premises.

Staff Training: We train our staff to handle your information in accordance with this Privacy Policy and applicable privacy laws.

Third Parties: We take reasonable steps to ensure that third parties who store or assist us to store your personal information adopt appropriate security measures.

Changes to this Privacy Policy: We may, from time to time, review and update this Privacy Policy to take account of new laws, technologies and changes to our operations. All personal information held by us will be governed by our most recent Privacy Policy which will always be available on our websites.

Cookies

When you use our websites and apps we may collect information using cookies or similar technologies.

What are cookies and how do they work?

Cookies are small files that are downloaded to your computer or mobile device when you visit a website. Your browser sends these cookies back to the website every time you visit the site again, so it can recognise you. This allows websites to tailor what you see on the screen.

Updates to this Policy

We reserve the right to make changes to this Policy. Where changes are made, we will post the revised Policy here with an updated effective date. Please check regularly for any changes to this Policy.